Compassionate Appointment Coordinator

Plano Orthopedic & Sports Medicine Center; Plano (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center is seeking a Medical Appointment Scheduler. This role greets patients, answers calls, and schedules appointments, ensuring a positive experience from the first contact. A solid grasp of medical terminology and experience with EMR/EHR systems are preferred.

The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a fast-paced team environment dedicated to patient access and service excellence.

Qualifications

• Professionalism and strong customer service.
• Ability to multi-task in a fast-paced medical office.
• Strong organizational skills and attention to detail.
• Familiarity with medical terminology and EMR/EHR platforms.

Responsibilities

• Handle inbound calls and schedule/reschedule appointments.
• Verify insurance and patient demographics.
• Provide exceptional service with clear information to patients.

Skills

Professionalism

Customer service

Multi-tasking

Attention to detail

Organizational skills

Medical terminology understanding

EMR/EHR familiarity

Tools

EMR/EHR systems

Job description

Plano Orthopedic & Sports Medicine Center is seeking a Medical Appointment Scheduler. This role greets patients, answers calls, and schedules appointments, ensuring a positive experience from the first contact. A solid grasp of medical terminology and experience with EMR/EHR systems are preferred.

The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a fast-paced team environment dedicated to patient access and service excellence.