Patient Access & Scheduling Specialist

Hanger; Orange Park (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401k Savings

Parental Leave

Paid Holidays & PTO

Employee Referral Bonus

Job summary

Hanger, Inc. is seeking a friendly front desk receptionist to ensure a seamless patient experience at our orthotic and prosthetic clinics. You will manage front desk operations, answer inquiries, and support patient flow with accurate check-ins and insurance verifications.

The role requires strong communication, basic computer skills, and the ability to handle financial transactions and scheduling. Training includes working with our clinic teams and Revenue Cycle Management to maintain patient

Qualifications

• High school diploma or equivalent.
• Experience in a receptionist or front-office role preferred.
• Less than one year of customer service/related experience.
• Must have or be eligible to obtain a valid driver’s license.
• Experience with medical front office procedures preferred.

Responsibilities

• Greet and assist patients at the front desk, provide wait-time information and address inquiries.
• Verify and update patient demographics and insurance at check-in; handle walk-ins.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast/measure, delivery and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management (RCM) to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk

Customer service

Communication

Data entry

Microsoft Windows

Education

High School Diploma

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a friendly front desk receptionist to ensure a seamless patient experience at our orthotic and prosthetic clinics. You will manage front desk operations, answer inquiries, and support patient flow with accurate check-ins and insurance verifications.

The role requires strong communication, basic computer skills, and the ability to handle financial transactions and scheduling. Training includes working with our clinic teams and Revenue Cycle Management to maintain patient