Patient Access & Scheduling Specialist

TriHealth; Ohio; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition reimbursement

Retirement plans

Job summary

TriHealth seeks an Access Associate at Good Samaritan Western Ridge Hospital in Cincinnati, OH. You will perform scheduling and registration tasks, coordinate with departments, and deliver outstanding customer service while handling copays and insurance inquiries.

This role requires strong communication, accuracy, and the ability to navigate multiple computer systems. Training is provided, with a mix of full-time/part-time shifts and benefits.

Qualifications

• Recent high school diploma or GED.
• 1–2 years of customer service experience.
• Ability to use multiple computer applications.

Responsibilities

• Coordinate scheduling and patient registrations with TH ancillary departments.
• Provide excellent customer service and answer patient questions.
• Collect copays, deposits and deductibles.
• Educate patients on required paperwork and insurance concepts.

Skills

Customer Service

Typing 35 wpm

Medical terminology

Computer literacy

Education

High School Diploma or GED

Job description

TriHealth seeks an Access Associate at Good Samaritan Western Ridge Hospital in Cincinnati, OH. You will perform scheduling and registration tasks, coordinate with departments, and deliver outstanding customer service while handling copays and insurance inquiries.

This role requires strong communication, accuracy, and the ability to navigate multiple computer systems. Training is provided, with a mix of full-time/part-time shifts and benefits.