Patient Access & Scheduling Specialist

OhioHealth Corporation; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

OhioHealth Corporation is seeking a Scheduling Coordinator to manage the daily scheduling of all in-patient and out-patient procedures, verify demographic and insurance information, and educate patients on check-in and preparation requirements. The role requires knowledge of medical procedures and terminology and a commitment to exceptional customer service.

The position handles telephone screening, registers patients, and coordinates cancellations and rescheduling while monitoring daily

Qualifications

• High School or GED (Required).
• Knowledge of medical procedures; Basic computer and typing skills.
• 2 years experience in a healthcare setting or 2 years scheduling experience; 2 years secretarial or unit clerk experience.

Responsibilities

• Screen and direct telephone calls and schedule patient services for all Centers.
• Update patient pre-registration, coordinate cancellations and re-scheduling, and monitor daily schedules.
• Provide detailed information on services and resources across departments and services.
• Informs management of patient complaints or concerns and maintains confidentiality.

Skills

Customer service

Communication

Typing skills

Education

High School diploma or GED

Job description

OhioHealth Corporation is seeking a Scheduling Coordinator to manage the daily scheduling of all in-patient and out-patient procedures, verify demographic and insurance information, and educate patients on check-in and preparation requirements. The role requires knowledge of medical procedures and terminology and a commitment to exceptional customer service.

The position handles telephone screening, registers patients, and coordinates cancellations and rescheduling while monitoring daily