Patient Scheduler II - Expert Appointment Coordinator

Georgetown Hospital System; Columbia (SC); On-site; USD 22,000 - 33,000; Full time

Job summary

Tidelands Health is seeking a Patient Scheduler II to pre-register and schedule moderately complex procedures, coordinating resources for patient services. You will ensure patient information is complete for billing and assist with scheduling across departments to maintain efficient operations.

The role requires a High School Diploma or equivalent and 2+ years of customer-facing experience, preferably in healthcare or call-center settings.

Qualifications

• High School Diploma or equivalent required.
• At least two (2) years of related customer facing experience required.
• Call center, patient scheduling and/or physician front-office experience preferred.
• Healthcare setting experience preferred.

Responsibilities

• Ensure patients have information needed to arrive on time and be prepared for procedures.
• Schedule procedures based on department availability and physician requests.
• Provide accurate information for departments to view and print daily schedules and communicate changes.
• Perform general administrative tasks and manage mail and correspondence as needed.

Skills

Customer service

Interpersonal skills

Under pressure

Attention to detail

Education

High School Diploma or equivalent

Job description

Tidelands Health is seeking a Patient Scheduler II to pre-register and schedule moderately complex procedures, coordinating resources for patient services. You will ensure patient information is complete for billing and assist with scheduling across departments to maintain efficient operations.

The role requires a High School Diploma or equivalent and 2+ years of customer-facing experience, preferably in healthcare or call-center settings.