Patient Access & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler (FGP) in Brooklyn, MAP- Hosp Bklyn. The role involves greeting patients, answering calls, scheduling appointments, and performing a variety of front-end administrative tasks to support practice operations.

The successful candidate will manage patient access, reviews, and communications, while promoting MyChart and ensuring HIPAA compliance within Epic workflows.

Qualifications

• High School Diploma required; strong organizational and communication skills.
• Experience with patient scheduling and front-end/front desk duties.
• Proficiency with word processing, spreadsheets, and internet apps.
• Ability to handle multiple tasks and work in a patient-centered environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews waitlists and communicates appointment details to patients.
• Answers calls, screens messages, and routes to appropriate providers.
• Maintains patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Scheduling

Organization

Teamwork

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler (FGP) in Brooklyn, MAP- Hosp Bklyn. The role involves greeting patients, answering calls, scheduling appointments, and performing a variety of front-end administrative tasks to support practice operations.

The successful candidate will manage patient access, reviews, and communications, while promoting MyChart and ensuring HIPAA compliance within Epic workflows.