Patient Access & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 56,000 - 58,000; Full time

Job summary

NYU Langone Health is hiring a Secretary I - Intake/Scheduler in Manhattan, Center for Women's Health. The role focuses on greeting patients, answering calls, scheduling appointments, and supporting front-end office operations within Epic-based workflows.

The position requires strong organizational and communication skills, familiarity with scheduling processes, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Light, accurate keyboarding skills.

Responsibilities

• Schedule appointments for visits, treatments, and procedures.
• Review appointment confirmations and manage waitlists.
• Communicate instructions and forms to patients prior to visits.
• Obtain authorizations for services as needed.
• Answer calls and route messages to appropriate contacts.

Skills

Organizational skills

Communication skills

Verbal communication

Written communication

Customer service

Keyboarding

Education

High School Diploma

Tools

Scheduling software

Job description

NYU Langone Health is hiring a Secretary I - Intake/Scheduler in Manhattan, Center for Women's Health. The role focuses on greeting patients, answering calls, scheduling appointments, and supporting front-end office operations within Epic-based workflows.

The position requires strong organizational and communication skills, familiarity with scheduling processes, and the ability to manage multiple tasks efficiently in a fast-paced environment.