Patient Access & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Chelsea area in Manhattan. This role schedules appointments, communicates visit instructions, and supports patient access.

The ideal candidate will handle registrations, authorizations, and messaging while coordinating with physicians, nurses, and staff. Epic and MyChart familiarity is preferred; the position emphasizes patient experience and HIPAA compliance.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal/written communication skills.
• Basic knowledge of word processing, spreadsheet, Internet applications.
• Light, accurate keyboarding skills.
• Ability to complete multiple tasks efficiently in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages waitlists and notifies patients of visits.
• Obtains authorizations for services as needed and routes messages promptly.
• Answers calls, takes messages, and provides information or redirects as appropriate.
• Maintains physician calendars and sends calendar invites.
• Promotes MyChart signup and helps patients access care.
• Releases medical records per HIPAA and ROI procedures in EPIC.

Skills

Scheduling

Communication

Customer service

Multitasking

Education

High School Diploma

Tools

EPIC EMR

MyChart

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Chelsea area in Manhattan. This role schedules appointments, communicates visit instructions, and supports patient access.

The ideal candidate will handle registrations, authorizations, and messaging while coordinating with physicians, nurses, and staff. Epic and MyChart familiarity is preferred; the position emphasizes patient experience and HIPAA compliance.