Patient Intake & Scheduling Coordinator

NYU Langone Health; Bethpage (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler, FGP - Bethpage to perform front-end administrative duties. The role involves greeting patients, answering calls, scheduling visits, and coordinating with physicians and staff to ensure smooth practice operations on Long Island.

The successful candidate will handle registrations, form processing, and non-clinical instructions for appointments, while maintaining confidentiality per HIPAA and NYU Langone policies.

Qualifications

• Minimum: High School Diploma.
• Excellent organizational, interpersonal and verbal and written communications skills required.
• Strong customer service orientation and ability to multi-task in a fast-paced setting.

Responsibilities

• Greet patients and schedule appointments.
• Answer calls and route messages to appropriate staff.
• Process referrals, authorizations, and manage patient communications.
• Maintain patient records and HIPAA compliance.
• Support access activities and workflow in EPIC and MyChart.

Skills

Customer service

Communication

Scheduling

Organization

Education

High School Diploma

Tools

EPIC EMR

MyChart

Scheduling software

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler, FGP - Bethpage to perform front-end administrative duties. The role involves greeting patients, answering calls, scheduling visits, and coordinating with physicians and staff to ensure smooth practice operations on Long Island.

The successful candidate will handle registrations, form processing, and non-clinical instructions for appointments, while maintaining confidentiality per HIPAA and NYU Langone policies.