Patient Access & Scheduling Coordinator

NYU Langone Health System; Town of Riverhead (NY); On-site; USD 48,000 - 55,000; Full time

Job summary

NYU Langone Hospital-Long Island in Riverhead is seeking a Secretary I - Intake/Scheduler, FGP to support front-end operations, greet patients, answer calls, schedule appointments, and handle administrative duties. The role emphasizes patient access, adherence to service standards, and collaboration with physicians and staff.

A high school diploma and solid communication skills are required. This position involves coordinating with Epic/EPIC systems and supporting team members to maintain

Qualifications

• Excellent organizational, interpersonal and verbal and written communications skills required.
• Strong customer service orientation and ability to multitask in a busy environment.
• Basic knowledge of word processing, spreadsheet, database and Internet applications.

Responsibilities

• Schedules appointments for visits, treatments, and procedures and manages waitlists.
• Answers calls, takes messages, and routes inquiries to the appropriate contact.
• Prepares standard letters and forms as needed.
• Maintains coordination with physicians, nurses and office staff.
• Promotes patient experience and service standards in daily duties.
• Reschedules patients when physicians are out or schedules change.
• Manages calendars, sends invites, and coordinates patient access activities.
• Reviews waitlists and ensures patients are called for appointments.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Education

High School Diploma

Job description

NYU Langone Hospital-Long Island in Riverhead is seeking a Secretary I - Intake/Scheduler, FGP to support front-end operations, greet patients, answer calls, schedule appointments, and handle administrative duties. The role emphasizes patient access, adherence to service standards, and collaboration with physicians and staff.

A high school diploma and solid communication skills are required. This position involves coordinating with Epic/EPIC systems and supporting team members to maintain