Patient Access & Scheduling Specialist

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Tuition reimbursement

Paid leave

Retirement benefits

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to support ambulatory care teams with check-in/out, scheduling, and registration. You will ensure accurate patient data entry in EMR, collect payments, and coordinate referrals while delivering courteous, compliant service to every patient.

The role requires a high school diploma or GED, 1+ year of customer service experience, and proficiency with MS Office/Google Suite; EMR/EHR experience is preferred.

Qualifications

• High School diploma or GED required.
• Minimum 1 year experience in customer service.
• Able to multitask in a fast-paced setting.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and Google Suite.
• Willing to travel between locations.
• Reliable transportation.
• EMR/EHR experience preferred.

Responsibilities

• Greet patients and assist with check-in and check-out.
• Verify demographics and collect co-pays.
• Enter patient data into EMR.
• Coordinate referrals and scheduling.
• Handle mail, documents, and administrative tasks.
• Maintain patient confidentiality.
• Support front-end operations and supply management.

Skills

Customer service

Communication skills

Multitasking

Time management

Travel

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR experience

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to support ambulatory care teams with check-in/out, scheduling, and registration. You will ensure accurate patient data entry in EMR, collect payments, and coordinate referrals while delivering courteous, compliant service to every patient.

The role requires a high school diploma or GED, 1+ year of customer service experience, and proficiency with MS Office/Google Suite; EMR/EHR experience is preferred.