Medical Office Front Desk & Scheduling Specialist

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to provide front desk and clerical support in the outpatient office. You will greet patients, check-in and schedule, register, and assist post-visit needs while maintaining patient confidentiality.

The role requires a High School diploma or GED, 1+ year customer service experience, and proficiency with Microsoft Office or Google Suite; EMR/EHR experience is a plus. Travel to other locations may be required.

Qualifications

• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment while remaining professional.
• Proficient in Microsoft Office and/or Google Suite platforms.

Responsibilities

• Manage front desk check-in/check-out processes and greet patients.
• Verify demographics, collect copays, confirm insurance eligibility and referrals.
• Enter patient information into EMR and support scheduling and registrations.
• Ensure patient confidentiality and provide excellent service.

Skills

Customer service

Multitasking

Communication

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to provide front desk and clerical support in the outpatient office. You will greet patients, check-in and schedule, register, and assist post-visit needs while maintaining patient confidentiality.

The role requires a High School diploma or GED, 1+ year customer service experience, and proficiency with Microsoft Office or Google Suite; EMR/EHR experience is a plus. Travel to other locations may be required.