Patient Access & Scheduling Specialist

Montgomery College; Nashville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

Vanderbilt Health in Nashville is seeking an Associate Access Specialist for a temporary 90-day role in the Access Operations team. You will handle inbound and outbound calls, schedule patient appointments, and route messages to clinic staff, ensuring timely and accurate information flows.

Start date is November 23, 2026, with a daytime Monday–Friday schedule. The position emphasizes patient service, data accuracy, and professional communication while using electronic scheduling systems to

Qualifications

• Strong customer service and communication skills.
• Ability to schedule appointments and capture patient information accurately.
• Comfort with handling calls and guiding patients through processes.

Responsibilities

• Answers calls for multiple areas using standard greetings and efficient handling.
• Schedules appointments and captures patient messages for clinic staff.
• Provides information on appointment location, process steps, and parking.
• Escalates patient health concerns per division guidelines.

Education

High School Diploma or GED

Tools

Electronic scheduling systems

Job description

Vanderbilt Health in Nashville is seeking an Associate Access Specialist for a temporary 90-day role in the Access Operations team. You will handle inbound and outbound calls, schedule patient appointments, and route messages to clinic staff, ensuring timely and accurate information flows.

Start date is November 23, 2026, with a daytime Monday–Friday schedule. The position emphasizes patient service, data accuracy, and professional communication while using electronic scheduling systems to