Patient Access & Scheduling Specialist

Houston Methodist; Nashville (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients accurately, verify benefits, and ensure financial clearance before appointments. The role emphasizes excellent customer service and effective communication with patients, physicians, and staff across multiple systems.

Responsibilities include auditing scheduling accuracy, assisting with process improvements, and maintaining HIPAA-compliant data handling while navigating multiple applications to

Qualifications

• Strong customer service focus with excellent communication skills.
• Ability to navigate multiple scheduling and registration systems.
• Knowledge of medical terminology and CPT codes helpful.

Responsibilities

• Schedule and register patients for services at Houston Methodist.
• Verify insurance eligibility and benefits prior to appointments.
• Provide patient-friendly information and HIPAA-compliant communication.
• Support management with process improvements and quality reviews.

Skills

Customer service

Telephone skills

Medical terminology

Data entry

HIPAA compliance

Microsoft Windows

Excel basics

Insurance knowledge

Education

High School diploma or equivalent

Tools

Windows OS

Job description

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients accurately, verify benefits, and ensure financial clearance before appointments. The role emphasizes excellent customer service and effective communication with patients, physicians, and staff across multiple systems.

Responsibilities include auditing scheduling accuracy, assisting with process improvements, and maintaining HIPAA-compliant data handling while navigating multiple applications to