Patient Access & Registration Specialist

Houston Methodist; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients, ensure financial clearance, and verify benefits. The role emphasizes accurate data entry and excellent customer service within a healthcare setting.

Responsibilities include auditing scheduling processes, communicating with patients and physicians, and maintaining compliance with HIPAA while utilizing multiple software applications to support patient flow and reimbursement processes.

Qualifications

• High School diploma or equivalent is required.
• Experience in healthcare or call center is preferred, with emphasis on customer service.
• Strong command of medical terminology is preferred.

Responsibilities

• Schedule and register appointments accurately for patients.
• Verify insurance eligibility and benefits prior to service.
• Provide excellent customer service to patients and staff.
• Use scheduling and verification systems to manage multiple applications.

Skills

Customer service

Medical terminology

Communication

English literacy

Data entry

Multitasking

HIPAA compliance

Education

High School diploma or equivalent

Tools

Windows

Excel basic

Job description

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients, ensure financial clearance, and verify benefits. The role emphasizes accurate data entry and excellent customer service within a healthcare setting.

Responsibilities include auditing scheduling processes, communicating with patients and physicians, and maintaining compliance with HIPAA while utilizing multiple software applications to support patient flow and reimbursement processes.