Patient Access & Scheduling Specialist

Nantucket Cottage Hospital (NCH); Nantucket (MA); On-site; USD 36,000 - 68,000; Full time

Job summary

Nantucket Cottage Hospital is seeking a Patient Services Coordinator to provide administrative support in a fast-paced ambulatory setting. You will manage front desk activities, schedule patient appointments, coordinate referrals and authorizations, and ensure accurate patient information while upholding HIPAA standards.

Responsibilities include greeting patients, processing payments, and collaborating with clinicians and departments to maintain smooth patient flow.

Qualifications

• Strong interpersonal and communication abilities.
• Proficient in English with clear written and verbal skills.
• Experience supporting front-desk patient flow and scheduling.

Responsibilities

• Schedule and reschedule ambulatory patient appointments.
• Answer and triage incoming calls and assist patients and families.
• Obtain and verify demographic and insurance information.
• Coordinate referrals, prior authorizations, and payments.

Skills

Interpersonal skills

English proficiency

Communication

Education

Associate degree in Secretarial Science/Business

High school diploma

Tools

MS Office

Epic systems

Scheduling systems

Job description

Nantucket Cottage Hospital is seeking a Patient Services Coordinator to provide administrative support in a fast-paced ambulatory setting. You will manage front desk activities, schedule patient appointments, coordinate referrals and authorizations, and ensure accurate patient information while upholding HIPAA standards.

Responsibilities include greeting patients, processing payments, and collaborating with clinicians and departments to maintain smooth patient flow.