Patient Access & Scheduling Coordinator

Martha's Vineyard Hospital, Inc.; Eastville (MA); On-site; USD 29,000 - 59,000; Full time

Job summary

Martha's Vineyard Hospital, Inc. is seeking a friendly receptionist to greet patients, schedule appointments, and maintain records. This onsite role requires strong customer service, attention to detail, and the ability to verify demographics and payments.

You will triage calls, assist with escort services, collect co-pays, and support HIPAA privacy practices. The position offers full-time hours, regular day shifts, and opportunities to contribute to a collaborative care environment.

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of customer service experience, preferably in a clinical setting.
• 0-1 year of prior relevant experience acceptable if applicable.

Responsibilities

• Greet patients and provide excellent customer service.
• Schedule appointments and maintain patient records and accounts.
• Verify demographics and financial information and triage telephone calls.

Skills

Customer service

Telephone etiquette

Data entry

Education

High School Diploma or Equivalent

Job description

Martha's Vineyard Hospital, Inc. is seeking a friendly receptionist to greet patients, schedule appointments, and maintain records. This onsite role requires strong customer service, attention to detail, and the ability to verify demographics and payments.

You will triage calls, assist with escort services, collect co-pays, and support HIPAA privacy practices. The position offers full-time hours, regular day shifts, and opportunities to contribute to a collaborative care environment.