Patient Access & Scheduling Specialist

South County Hospital; Wakefield (RI); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401k / 403b

Job summary

South County Health in Rhode Island is seeking a patient access associate to answer, triage and forward telephone calls, greet patients, and collect demographic and insurance information. The role supports efficient patient processing and accurate data capture at point of contact.

You will schedule follow-ups, assist with scheduling surgeries, obtain pre-authorizations, and process payments while providing friendly service to patients and families in a community hospital setting.

Qualifications

• High School Graduate or equivalent with medical terminology preferred.

Responsibilities

• Answer, triage and forward telephone calls to the appropriate individuals.
• Greet patients, obtain and/or verify patient demographic and insurance information and collect co-payments.
• Collect all encounter forms and payments, and schedule follow-up appointments as necessary.
• Schedule surgeries as ordered by the physicians and obtain pre-authorizations as necessary.

Skills

Medical terminology

Education

High School Diploma or equivalent

Job description

South County Health in Rhode Island is seeking a patient access associate to answer, triage and forward telephone calls, greet patients, and collect demographic and insurance information. The role supports efficient patient processing and accurate data capture at point of contact.

You will schedule follow-ups, assist with scheduling surgeries, obtain pre-authorizations, and process payments while providing friendly service to patients and families in a community hospital setting.