Patient Access & Scheduling Specialist

Geisinger; Muncy (Lycoming County); Presencial; USD 32 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full benefits from day one

401(k) plan

Paid time off

Resumo da oferta

Geisinger is seeking a patient access specialist to provide front-line support, greet and register patients, and schedule appointments. The role emphasizes accurate demographics verification, insurance handling, and clear communication of financial responsibilities.

The position requires an HS diploma or GED and involves HIPAA privacy compliance, cash handling, and multi-channel communication to ensure smooth patient flow and timely care access.

Qualificações

• HS diploma or GED is required.
• Experience in front desk or patient registration preferred.
• Ability to verify patient demographics and insurance information.
• Excellent communication and cash handling skills.
• Knowledge of medical records privacy and HIPAA.

Responsabilidades

• Greet and register incoming patients.
• Schedule appointments and coordinate referrals.
• Verify demographics and insurance rank.
• Communicate financial obligations and collect fees.
• Process payments and postings.
• Maintain medical records releases.
• Handle multi-channel messages about appointments, referrals, prescriptions and complaints.
• Notify patients of anticipated financial responsibility and collect copays, deductibles or coinsurance.
• Maintain patient recall and reschedule lists.

Conhecimentos

Front line support

Patient registration

Demographics verification

Insurance guidance

Cash handling

Appointment scheduling

Medical records release

Multichannel communication

Formação académica

HS diploma or GED

Descrição da oferta de emprego

Geisinger is seeking a patient access specialist to provide front-line support, greet and register patients, and schedule appointments. The role emphasizes accurate demographics verification, insurance handling, and clear communication of financial responsibilities.

The position requires an HS diploma or GED and involves HIPAA privacy compliance, cash handling, and multi-channel communication to ensure smooth patient flow and timely care access.