Patient Access & Scheduling Specialist

PTCOA Consulting LLC; Mountain Home (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

PTCOA Consulting LLC is seeking a Receptionist to professionally relay incoming calls and greet visitors while handling patient intake duties. The role requires accurate data entry, scheduling support, and HIPAA-compliant handling of patient information in a fast-paced environment.

Responsibilities include cash handling, appointment coordination, and collaboration with clinical and administrative staff to resolve issues and ensure smooth workflow.

Qualifications

• High school diploma or educational equivalent.
• Two (2) years of prior medical office experience preferred.

Responsibilities

• Relay incoming calls and greet visitors professionally.
• Assist with patient intake and pre-registration tasks.
• Process payments and maintain daily cash drawer reconciliation.
• Assist with scheduling and rescheduling of appointments.
• Verify patient demographics and insurance information.
• Enter data into the Practice Management System accurately.
• Maintain confidentiality and HIPAA compliance.
• Coordinate referrals and communications with staff and payors.

Skills

Patient service

Phone etiquette

Scheduling

Communication skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

PTCOA Consulting LLC is seeking a Receptionist to professionally relay incoming calls and greet visitors while handling patient intake duties. The role requires accurate data entry, scheduling support, and HIPAA-compliant handling of patient information in a fast-paced environment.

Responsibilities include cash handling, appointment coordination, and collaboration with clinical and administrative staff to resolve issues and ensure smooth workflow.