Patient Access & Scheduling Specialist

FirstHealth of the Carolinas; Pinehurst (NC); Hybrid; USD 30.000 - 46.000; Vollzeit

Zusammenfassung

College of Pastoral Supervision and Psychotherapy is seeking an administrative professional to support front-desk operations and patient intake. You will handle registration, scheduling, insurance verification, referrals, and prior authorizations, while delivering exceptional customer service and accurate billing support.

This role emphasizes careful processing of therapy episodes and queue management in a compassionate clinical setting.

Qualifikationen

• High School graduate with knowledge of medical terminology.
• Preferred: related college or continuing education or experience in customer service, healthcare office, billing/coding, or business.

Aufgaben

• Registration
• Scheduling
• Estimates/collections
• Communication and exceptional customer service
• Process flow of patient therapy episode of care
• Referral entry
• Verification of insurance and benefits
• Processes prior authorization of services
• Assists in management of work queues as directed

Kenntnisse

Customer service

Billing/coding

Healthcare office

Business

Ausbildung

High School graduate

Jobbeschreibung

College of Pastoral Supervision and Psychotherapy is seeking an administrative professional to support front-desk operations and patient intake. You will handle registration, scheduling, insurance verification, referrals, and prior authorizations, while delivering exceptional customer service and accurate billing support.

This role emphasizes careful processing of therapy episodes and queue management in a compassionate clinical setting.