Patient Access & Scheduling Specialist

Geisinger; Moosic (Lackawanna County); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) contributions

Paid time off

Tuition reimbursement

EAP

FSAs and HSA

Life insurance

Job summary

Geisinger is seeking a detail-oriented Patient Access professional to manage patient check-in, demographics verification, and insurance processing in a busy office setting. You will handle financial discussions, collect copays, and ensure regulatory forms are completed accurately.

The role includes scheduling follow-ups and responding to inquiries about referrals, prescriptions, and appointments. The position emphasizes maintaining productivity, posting cash per guidelines, and delivering

Qualifications

• Verify patient demographics and insurance information.
• Manage check-in procedures and monitor wait times.
• Interpret general guidelines to properly assign insurance rank.
• Provide privacy disclosures and obtain necessary signatures.

Responsibilities

• Communicate financial obligations to patients and collect fees.
• Complete regulatory forms with patients.
• Schedule follow-up appointments including specialty/ancillary services.
• Process multi-channel messages about appointments, referrals, prescriptions, and complaints.

Skills

Customer service

Appointment scheduling

Insurance verification

Cash handling

Job description

Geisinger is seeking a detail-oriented Patient Access professional to manage patient check-in, demographics verification, and insurance processing in a busy office setting. You will handle financial discussions, collect copays, and ensure regulatory forms are completed accurately.

The role includes scheduling follow-ups and responding to inquiries about referrals, prescriptions, and appointments. The position emphasizes maintaining productivity, posting cash per guidelines, and delivering