Patient Access & Scheduling Specialist

Geisinger; Lewistown (Mifflin County); On-site; USD 21,000 - 30,000; Full time

Job summary

Geisinger in Lewistown, PA, is seeking a front desk professional to manage patient check-in and verify demographics. The role ensures all check-in steps are completed, while monitoring wait times and communicating changes to patients.

You will read and interpret insurance responses and assign appropriate coverage per encounter, and handle disclosures and signatures. Additionally, the position involves informing patients of financial obligations, collecting fees, completing regulatory forms, and

Responsibilities

• Checks patients in for appointments and verifies demographics accurately.
• Ensures all check-in procedures are completed and monitors patient wait times; communicates changes to the patient.
• Reads and interprets insurance responses; assigns primary, secondary, and tertiary insurance per encounter.
• Discloses privacy information, obtains necessary legal and financial signatures.
• Communicates financial obligations and collects fees at time of service as appropriate.
• Completes required regulatory forms with patient; schedules follow-up appointments and referrals as needed.
• Processes multi-channel messages related to appointments, referrals, prescriptions, and complaints.
• Notifies patients or guarantors of anticipated financial responsibility and collects accordingly.
• Performs cash posting following department guidelines and manages accounts queues to ensure timely resolution.
• Maintains productivity and quality performance and accurate medical record maintenance and releases.

Job description

Geisinger in Lewistown, PA, is seeking a front desk professional to manage patient check-in and verify demographics. The role ensures all check-in steps are completed, while monitoring wait times and communicating changes to patients.

You will read and interpret insurance responses and assign appropriate coverage per encounter, and handle disclosures and signatures. Additionally, the position involves informing patients of financial obligations, collecting fees, completing regulatory forms, and