Patient Access & Scheduling Specialist

Advocate Health; Milwaukee (WI); On-site; USD 34,000 - 42,000; Full time

Job summary

Advocate Health in Milwaukee, WI is seeking an entry-level Patient Access/Registration Clerk to greet patients, verify insurance, collect co-pays, and schedule appointments. The role emphasizes accurate data entry, strong customer service, and clear communication with patients and staff.

No experience is required; a High School Diploma is needed, with proficiency in MS Office and data entry. The position supports a fast-paced clinic environment and coordinating patient flow.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office and basic data entry.

Responsibilities

• Greet patients and visitors; respond to information requests.
• Register patients; verify demographics and insurance, collect co-pays.
• Schedule appointments and coordinate cancellations or changes.
• Update insurance and patient data; communicate changes to patients.
• Ensure accuracy of payer information and assist with patient needs.
• Assist with transportation directions and welcome patients to the visit.
• Close visits, schedule follow-ups, and provide visit summaries.

Skills

Customer service

Communication

Data entry

Microsoft Office

Keyboarding

Organization

Attention to detail

Patient interactions

Education

High School Diploma

Tools

Microsoft Office

Email

Job description

Advocate Health in Milwaukee, WI is seeking an entry-level Patient Access/Registration Clerk to greet patients, verify insurance, collect co-pays, and schedule appointments. The role emphasizes accurate data entry, strong customer service, and clear communication with patients and staff.

No experience is required; a High School Diploma is needed, with proficiency in MS Office and data entry. The position supports a fast-paced clinic environment and coordinating patient flow.