Patient Access & Registration Specialist I

Intermountain Healthcare Inc.; Northglenn (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Generous benefits package

Comprehensive benefits package

Job summary

Intermountain Health in Northglenn, CO seeks a Patient Access Registration Specialist I to deliver courteous service, collect and verify patient information, register for appointments, and handle co-pays. You will coordinate with staff to ensure smooth patient flow and accurate record-keeping in the electronic health system.

The role requires strong customer service, healthcare experience preferred, and the ability to work in a fast-paced environment while following privacy regulations.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency with Microsoft Office, internet and email required.
• Experience with Epic is preferred.
• Customer service experience, preferably in healthcare, is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Intermountain Health in Northglenn, CO seeks a Patient Access Registration Specialist I to deliver courteous service, collect and verify patient information, register for appointments, and handle co-pays. You will coordinate with staff to ensure smooth patient flow and accurate record-keeping in the electronic health system.

The role requires strong customer service, healthcare experience preferred, and the ability to work in a fast-paced environment while following privacy regulations.