Patient Access & Scheduling Specialist

Tryon Med; Matthews (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tryon Med in Matthews, NC is seeking a Patient Service Specialist to support intake and processing for patients and related duties.

The role supports the Matthews office Monday to Friday, 7am to 4pm, with responsibilities including scheduling in athenaNet, greeting patients, completing registrations, collecting payments, and ensuring privacy and accurate charting. Candidates should have at least one year of medical office experience and a high school diploma.

Qualifications

• Minimum one year medical office or healthcare facility experience.
• Experience serving customers in person and on the phone.
• Experience with EHR and scheduling systems.

Responsibilities

• Schedule appointments in athenaNet.
• Greet patients and visitors professionally.
• Complete registration and educate patients on the portal.

Skills

Customer service

Communication

Scheduling

Education

High school diploma

Some college

Tools

athenaNet

Job description

Tryon Med in Matthews, NC is seeking a Patient Service Specialist to support intake and processing for patients and related duties.

The role supports the Matthews office Monday to Friday, 7am to 4pm, with responsibilities including scheduling in athenaNet, greeting patients, completing registrations, collecting payments, and ensuring privacy and accurate charting. Candidates should have at least one year of medical office experience and a high school diploma.