Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Maple Valley (WA); In loco; USD 31.000 - 51.000; Tempo pieno

Descrizione del lavoro

Valley Medical Center & Clinics in Maple Valley, WA seeks a Patient Access Associate to manage scheduling, pre-registration, and insurance verification across hospital and clinic services. You will handle check-in, estimates and POS collections, ensuring accurate patient records and smooth front-desk operations.

The role requires teamwork with the Clinic Network, proficiency with EPIC and MyChart, and strong customer service in a fast-paced environment.

Competenze

• High School Graduate or GED required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, EMR systems, and multitasking with several software programs.

Mansioni

• Schedule services for hospital and clinic services using inbound and outbound calls and MyChart requests.
• Pre-registration, insurance verification, registration and check-in (admission of patients).
• Generate estimates and collect payments; manage POS collections.
• Assist with check-out and scheduling in-person appointments for departments.

Conoscenze

Excellent communication

Customer service

Active listening

Verbal and written instructions

Multitasking

Attention to detail

Insurance portal navigation

Formazione

High School Diploma or GED

Strumenti

EPIC

MyChart

Electronic Medical Records

Microsoft Office

Windows OS

Descrizione del lavoro

Valley Medical Center & Clinics in Maple Valley, WA seeks a Patient Access Associate to manage scheduling, pre-registration, and insurance verification across hospital and clinic services. You will handle check-in, estimates and POS collections, ensuring accurate patient records and smooth front-desk operations.

The role requires teamwork with the Clinic Network, proficiency with EPIC and MyChart, and strong customer service in a fast-paced environment.