Patient Access & Scheduling Specialist

Summit Health Management; Livingston (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

VillageMD is seeking a Patient Service Representative to greet patients, manage check-in, and support front desk operations across satellite offices. You will assist with scheduling, insurance verification, and data entry, ensuring a smooth patient flow and excellent service.

The role requires strong communication and customer service skills, along with the ability to multitask and work collaboratively with clinical staff.

Qualifications

• Must have excellent customer service and communication skills.
• Experience in medical office environment preferred.
• Ability to handle multiple tasks efficiently in a busy front desk.

Responsibilities

• Greets visitors and patients in a friendly, professional manner.
• Registers patients and verifies insurance information.
• Answers phones, schedules appointments, and updates patient records.
• Collects payments and reconciles daily transactions.
• Documents in EHR and practice management systems.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR

Practice Management System

Job description

VillageMD is seeking a Patient Service Representative to greet patients, manage check-in, and support front desk operations across satellite offices. You will assist with scheduling, insurance verification, and data entry, ensuring a smooth patient flow and excellent service.

The role requires strong communication and customer service skills, along with the ability to multitask and work collaboratively with clinical staff.