Patient Access & Scheduling Specialist

Summit Health Management; City of White Plains (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Job summary

VillageMD seeks an experienced front desk/administrative specialist to greet patients, schedule appointments, and manage admissions. You will handle phone inquiries, direct calls, and prepare charts, ensuring accurate patient data and timely referrals as ordered by physicians.

Qualified candidates will have strong customer service, data entry, and English communication skills, with experience in EHR and practice management systems.

Qualifications

• High School Graduate or GED required.
• Associate Degree preferred.
• Heartsaver within 30 days of hire.
• Previous PSR experience preferred.
• Previous office experience preferred.
• Ability to communicate in English, both orally and in writing.

Responsibilities

• Greet patients and families, schedule appointments, and coordinate hospital and ambulatory admissions/procedures.
• Answer phones promptly and direct calls to the appropriate person.
• Prepare charts for new patients and ensure required forms are filed.
• Maintain scheduling system and communications resources (on-call schedules, contact numbers).
• Verify and update patient information while protecting confidentiality.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Medical terminology

Education

High School diploma

Associate degree

Tools

EHR

Practice Management System

Job description

VillageMD seeks an experienced front desk/administrative specialist to greet patients, schedule appointments, and manage admissions. You will handle phone inquiries, direct calls, and prepare charts, ensuring accurate patient data and timely referrals as ordered by physicians.

Qualified candidates will have strong customer service, data entry, and English communication skills, with experience in EHR and practice management systems.