Patient Services & Scheduling Coordinator

Summit Health Management; Bridgewater, Northern (MA, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k savings plan

Job summary

VillageMD is seeking a friendly, patient-focused administrative professional to greet visitors, manage registrations, and support billing processes. You will handle calls, schedule appointments, verify insurance, and help maintain smooth patient flow in a multi-site network.

The role requires strong customer service, English communication skills, and the ability to manage multiple tasks across front desk operations and EHR systems.

Qualifications

• Excellent customer service skills.
• Ability to communicate in English, both orally and in writing.
• Organize and perform multiple tasks in a timely manner.

Responsibilities

• Greets patients and directs them appropriately.
• Maintains efficient patient flow and customer service.
• Answers calls, routes messages, and demonstrates professional etiquette.
• Informs patients of delays and assists with comfort.
• Processes self-pay, collects payments, and reconciles daily payments.

Skills

Customer service

English communication

Organization & multitasking

Education

High School/GED

Associate degree preferred

Tools

EHR

Practice Management System

Job description

VillageMD is seeking a friendly, patient-focused administrative professional to greet visitors, manage registrations, and support billing processes. You will handle calls, schedule appointments, verify insurance, and help maintain smooth patient flow in a multi-site network.

The role requires strong customer service, English communication skills, and the ability to manage multiple tasks across front desk operations and EHR systems.