Patient Access & Registration Specialist

Geisinger; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits starting day one

Tuition reimbursement

Paid time off

Job summary

Geisinger is seeking a Front Desk Associate to provide essential front-line support in a busy primary care setting. You will greet patients, verify demographics, check them in, and schedule future appointments.

The role includes handling insurance information, collecting copays, and guiding patients through necessary forms and disclosures. Responsibilities include maintaining accurate medical records, coordinating referrals and follow-ups, and ensuring patient privacy and high-quality service.

Qualifications

• Clerical tasks and front-desk duties.
• Strong communication with patients and team.
• Maintain confidentiality and professional conduct.

Responsibilities

• Greet and register patients, support check-in/out and schedule appointments.
• Verify demographics and insurance information.
• Assist with patient flow and reduce wait times.
• Explain bills and collect fees as applicable.
• Ensure accurate medical record maintenance and privacy compliance.
• Coordinate referrals and follow-up appointments when needed.
• Maintain office productivity and quality standards.

Skills

Clerical I

Communication

Customer Service

Office Politics And Confidentiality

Education

High School Diploma or Equivalent

Job description

Geisinger is seeking a Front Desk Associate to provide essential front-line support in a busy primary care setting. You will greet patients, verify demographics, check them in, and schedule future appointments.

The role includes handling insurance information, collecting copays, and guiding patients through necessary forms and disclosures. Responsibilities include maintaining accurate medical records, coordinating referrals and follow-ups, and ensuring patient privacy and high-quality service.