Patient Access & Scheduling Specialist

USC Auxiliary Services; Las Vegas (NV); On-site; USD 30,000 - 39,000; Full time

Job summary

Keck Medicine of USC in Las Vegas, NV, is seeking a Scheduler to manage patient appointments and front desk duties in a fast-paced clinical setting. The role emphasizes courteous, consistent customer service and accurate information gathering for scheduling and registrations.

The position requires high school or equivalent, understanding of medical terminology, and strong communication with physicians and staff. It offers a full-time, non-exempt schedule with rotating 12-hour shifts.

Qualifications

• Requires high school or equivalent.
• Understanding of medical terminology.
• Ability to interview patients and interface with physicians, nurses and other professional staff.

Responsibilities

• Greet and check in patients at the front desk and schedule appointments.
• Answer phones and direct calls to appropriate departments.
• Verify patient information and insurance eligibility.
• Register new patients and review referrals/authorization.
• Maintain electronic medical record tasks and patient flow.
• Provide courteous reception and customer service to patients and families.
• Assist care coordinators as needed and perform other duties as assigned.

Skills

Understanding of medical terminology

Interfacing with physicians and staff

Education

High school or equivalent

Job description

Keck Medicine of USC in Las Vegas, NV, is seeking a Scheduler to manage patient appointments and front desk duties in a fast-paced clinical setting. The role emphasizes courteous, consistent customer service and accurate information gathering for scheduling and registrations.

The position requires high school or equivalent, understanding of medical terminology, and strong communication with physicians and staff. It offers a full-time, non-exempt schedule with rotating 12-hour shifts.