Patient Access & Scheduling Specialist

Feitong Buke; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401K

Medical, Dental, and Vision

PTO and Holiday Pay

Job summary

Feitong Buke in Irving, Texas, is looking for a Medical Scheduler to manage patient appointments and provide exceptional customer service. You will handle scheduling, rescheduling, and cancellations while maintaining patient confidentiality in adherence to HIPAA regulations.

The ideal candidate has 1-2 years in a medical call center and proficiency in EHR systems. Benefits include 401K, medical, dental, and vision coverage, along with PTO and holiday pay.

Qualifications

• 1-2 years in a medical call center or similar healthcare setting.
• Strong communication and interpersonal skills.
• Ability to handle confidential information and adhere to HIPAA regulations.

Responsibilities

• Manage calls to schedule, reschedule, or cancel appointments.
• Verify and update patient demographic and insurance information.
• Send appointment reminders and follow-up communications.
• Collaborate with clinical staff to address scheduling conflicts.

Skills

Communication skills

Interpersonal skills

Proficiency in EHR systems

Bilingual

Education

High school diploma or equivalent

Tools

Medical scheduling software

Job description

Feitong Buke in Irving, Texas, is looking for a Medical Scheduler to manage patient appointments and provide exceptional customer service. You will handle scheduling, rescheduling, and cancellations while maintaining patient confidentiality in adherence to HIPAA regulations.

The ideal candidate has 1-2 years in a medical call center and proficiency in EHR systems. Benefits include 401K, medical, dental, and vision coverage, along with PTO and holiday pay.