Registration Specialist I - Riley Peds Sleep Ctr - Full Time Days

Indiana University Health System; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health System is seeking a Patient Scheduling Specialist for the Riley Pediatric Sleep Center. You will facilitate patient flow, schedule appointments, collect information for accurate billing, explain charges, and enter data into the hospital systems.

Monday–Friday, 40 hours/week, 8:00 am–4:30 pm, no weekends or holidays. Responsibilities include handling high-volume calls, coordinating with clinical staff, using medical terminology, and supporting front-desk operations while

Qualifications

• Prior medical scheduling experience required.
• Experience with EMR systems such as Cerner, Epic, or similar platforms.
• Knowledge of medical terminology and insurance basics.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

Responsibilities

• Scheduling appointments and managing patient flow.
• Answering high-volume phone calls.
• Collaborating with clinical staff.
• Understanding and applying medical terminology.

Skills

Scheduling

Phone handling

Clinical staff interaction

Medical terminology

Education

High School Diploma/GED

Tools

Cerner

Epic

MS Office

Job description

Location: Riley Pediactric Sleep Center

Hours: 40 hrs/wk Monday-Friday 8am-4:30pm, no weekends or holidays

Job Summary

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities

• Scheduling
• Answering phone calls - very high call volume
• Working with clinical staff
• Knowing Medical Terminology

Professional Preferred Qualifications/Experience

• Prior medical scheduling experience required
• Experience working with electronic medical record (EMR) systems such as Cerner, Epic, or similar platforms

Requirements

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).