Patient Access & Scheduling Specialist

Baylor Scott & White Health; Hutto (TX); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Immediate eligibility for health and福利

401(k) match

Tuition Reimbursement

PTO accrual from day 1

Résumé du poste

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or similar setting. This role assists patients to ensure high-quality, patient-centered care, handling check-in/check-out, scheduling, insurance verification and answering phones.

It involves assisting with patient registration, collecting insurance information, posting payments, and directing patients to the appropriate waiting areas, while maintaining courteous, accurate

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience preferred.
• Excellent communication and customer service skills.

Responsabilités

• Assist with patient duties: check-in, check-out, scheduling, insurance verification.
• Verify patient demographics and enter changes into the system.
• Accept payments for physician/clinic services according to guidelines.
• Post payments and enter charges using appropriate codes.
• Respond to routine inquiries about hours of operation and services.

Connaissances

Customer service

Communication

Phone etiquette

Formation

High school diploma or GED

Description du poste

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or similar setting. This role assists patients to ensure high-quality, patient-centered care, handling check-in/check-out, scheduling, insurance verification and answering phones.

It involves assisting with patient registration, collecting insurance information, posting payments, and directing patients to the appropriate waiting areas, while maintaining courteous, accurate