Patient Access & Scheduling Specialist

Montgomery College; Hundred Oaks (AL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Wellness programs

Job summary

Vanderbilt Health’s Central Front Desk/OHO team seeks a detail-oriented coordinator to manage patient check-in/out, scheduling, and insurance updates. You will coordinate with multiple services and outside facilities to ensure accurate readiness for patient visits.

Position Hours: Monday - Friday Days, PRN as needed. The role emphasizes compassionate service, accurate documentation, and collaboration across departments to deliver seamless patient experiences.

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience preferred.
• Experience with appointment scheduling and patient flow is a plus.

Responsibilities

• Check-in and check-out of patients.
• Coordinate follow-up appointments or procedures.
• Schedule appointments, procedures or surgeries as requested.
• Provide excellent customer service and first impressions.
• Coordinate referrals, pre-certifications, and documentation prior to patient visits.

Skills

Customer Service

Scheduling

Medical Terminology

Phone Etiquette

Education

High School Diploma or GED

Tools

Scheduling Software

CRM systems

Job description

Vanderbilt Health’s Central Front Desk/OHO team seeks a detail-oriented coordinator to manage patient check-in/out, scheduling, and insurance updates. You will coordinate with multiple services and outside facilities to ensure accurate readiness for patient visits.

Position Hours: Monday - Friday Days, PRN as needed. The role emphasizes compassionate service, accurate documentation, and collaboration across departments to deliver seamless patient experiences.