Patient Access & Scheduling Specialist

Oncologyconsultants; Houston (TX); On-site; USD 21,807 - 36,341; Full time

Job summary

Oncology Consultants in Houston, TX is seeking a Patient Services Specialist to provide high-quality front-end patient support, manage intake, scheduling, medical records, and payments while ensuring accurate documentation and excellent customer service.

The role involves checking in patients, updating demographics, coordinating with clinicians, handling billing tasks, and supporting multiple sites as needed.

Qualifications

• High School Diploma required; Associate degree preferred.
• Minimum of one year in a healthcare setting; physician office experience preferred.
• Demonstrated customer service focus with strong attention to detail and multitasking ability.

Responsibilities

• Greet patients and caregivers, verify identity, and document arrival in EMR.
• Schedule and manage patient appointments across physician requests and hospital admissions.
• Maintain and update patient charts, process records, and respond to medical record requests.
• Collect and post patient payments, balance cash drawers, and assist with billing processes.
• Support compliance, policy adherence, and cross-site coverage as needed.

Skills

Customer service

Interpersonal communication

Multitasking

Critical thinking

Problem solving

Organizational skills

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Education

High School Diploma

Associate degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Oncology Consultants in Houston, TX is seeking a Patient Services Specialist to provide high-quality front-end patient support, manage intake, scheduling, medical records, and payments while ensuring accurate documentation and excellent customer service.

The role involves checking in patients, updating demographics, coordinating with clinicians, handling billing tasks, and supporting multiple sites as needed.