Patient Access & Front Office Specialist

Intuitive-Health; Sellersburg (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Intuitive Health in Sellersburg, IN, is seeking a Patient Access Advocate for full-time days. This front desk role greets patients, registers demographics and insurance, collects copays, answers inquiries, and supports clinical staff to maintain efficient, accurate patient flow in a fast-paced ambulatory setting.

You will verify benefits, maintain confidentiality under HIPAA, manage clerical tasks, coordinate with departments, and provide a welcoming, patient-centered experience.

Qualifications

• High school diploma or GED.
• Customer service, communication and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and by phone.
• Register patients and update demographics, insurance, and billing.
• Verify insurance eligibility and collect copays.
• Facilitate patient flow and relay delays to staff.
• Answer phones and route calls as needed.
• Maintain waiting areas and front desk in a clean condition.
• Maintain patient confidentiality per HIPAA.
• Assist with supply management and general clerical tasks.
• Attend required trainings and adhere to policies.

Skills

Customer service

Communication

Multitasking

Organization

Teamwork

Computer literacy

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Office

Phone systems

Job description

Intuitive Health in Sellersburg, IN, is seeking a Patient Access Advocate for full-time days. This front desk role greets patients, registers demographics and insurance, collects copays, answers inquiries, and supports clinical staff to maintain efficient, accurate patient flow in a fast-paced ambulatory setting.

You will verify benefits, maintain confidentiality under HIPAA, manage clerical tasks, coordinate with departments, and provide a welcoming, patient-centered experience.