Patient Access & Scheduling Specialist

Johnson Memorial Health; Franklin (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Johnson Memorial Health in Franklin, IN is seeking a Patient Service Access Representative for the Admissions Department. The role involves scheduling testing and procedures, collecting required information, and coordinating prior authorizations to ensure smooth patient flow.

Responsibilities include scanning and organizing verification documents, communicating with insurers, answering calls, and maintaining schedules and files.

Qualifications

• Scheduling patient tests and procedures for appointments.
• Experience with coding or medical billing is preferred.
• Previous work in a medical office is advantageous.

Responsibilities

• Schedules testing and procedures visits for patients according to what is ordered for the patient.
• Obtains all requested information/data, including completing prior authorizations for these tests, and procedures.
• Scans verification sheets, PA referrals, prior authorizations and other referrals received from insurance companies.
• Ensures all testing, procedures, and medications with required prior authorizations have documentation scanned into the chart promptly.
• Answers phone calls, greets patients, verifies patient demographics and insurance/payment information.
• Maintains patient schedules, reports, typing correspondence, and department files.
• Initiates patient referral process to other providers.
• Participates in performance improvement initiatives and supports organizational goals.
• Maintains confidentiality of patient, employee, and business information.
• Performs other related duties as assigned.

Skills

Scheduling

Coding

Medical billing

Education

High school diploma or equivalent

Job description

Johnson Memorial Health in Franklin, IN is seeking a Patient Service Access Representative for the Admissions Department. The role involves scheduling testing and procedures, collecting required information, and coordinating prior authorizations to ensure smooth patient flow.

Responsibilities include scanning and organizing verification documents, communicating with insurers, answering calls, and maintaining schedules and files.