Patient Access & Scheduling Specialist

Penn State Health; Gig Harbor (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Penn State Health is seeking a dedicated Patient Access Representative to support patient registration and admissions across hospital access points. You will gather, verify, and update demographics and insurance data to ensure accurate data capture in the EHR.

You will use multiple systems daily to support registration, scheduling, and inquiries, elevating complex issues per procedures while maintaining a patient-centered access experience.

Qualifications

• High school diploma or GED required upon hire.
• 1 year of healthcare experience or patient access exposure preferred.
• Knowledge of patient registration, insurance payers, and real-time eligibility verifications.

Responsibilities

• Register patients across access points with accurate demographic and insurance data.
• Scan, index, and manage patient documentation for registration, billing, and clinical workflows.
• Explain patient financial responsibilities and collect payments when appropriate.
• Schedule, confirm, and adjust patient appointments to ensure timely access to care.

Skills

Attention to detail

Adaptability

Communication skills

Team collaboration

Education

High School Diploma or GED

Job description

Penn State Health is seeking a dedicated Patient Access Representative to support patient registration and admissions across hospital access points. You will gather, verify, and update demographics and insurance data to ensure accurate data capture in the EHR.

You will use multiple systems daily to support registration, scheduling, and inquiries, elevating complex issues per procedures while maintaining a patient-centered access experience.