Patient Access & Scheduling Specialist

St. Elizabeth HealthCare; Erlanger (KY); Sur place; USD 37 000 - 52 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health coverage within 30 days

Paid time off

Tuition reimbursement

Professional development

Wellness programs

Internal mobility

Résumé du poste

St. Elizabeth Healthcare seeks a Pre-Access Specialist to manage patient scheduling, pre-registration, and eligibility verification.

You will secure accounts through insurance verification, authorization, and pre-collection processes, while maintaining excellent customer service. Responsibilities include coordinating with physician offices, patients, and departments, ensuring accurate demographics, and adhering to payer guidelines.

Qualifications

• Demonstrates strong customer service and interpersonal skills.
• Proficient with scheduling software and appointment workflows.
• Maintains accurate patient demographics and insurance information.
• Good typing and data-entry abilities for pre-registration tasks.

Responsabilités

• Schedule and pre-register OP procedures/appointments.
• Obtain patient demographics and insurance details.
• Verify authorization and benefits with payers.
• Coordinate with departments to ensure smooth scheduling.
• Maintain patient confidentiality and professionalism.
• Provide clear pre-appointment instructions to patients.
• Assist with eligibility checks and payer requirements.

Connaissances

Customer service

Scheduling software

Communication

Data entry

PC skills

Formation

High School Diploma or GED

Outils

TRACE tools

Description du poste

St. Elizabeth Healthcare seeks a Pre-Access Specialist to manage patient scheduling, pre-registration, and eligibility verification.

You will secure accounts through insurance verification, authorization, and pre-collection processes, while maintaining excellent customer service. Responsibilities include coordinating with physician offices, patients, and departments, ensuring accurate demographics, and adhering to payer guidelines.