Patient Access & Scheduling Specialist

10000 Sanford; Eau Claire (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Eau Claire, WI is seeking a Patient Access Representative to handle registration and scheduling tasks across varied settings. You will greet patients, verify demographics, create electronic files, and explain payment obligations while maintaining accuracy and confidentiality.

The role involves collecting co-payments, coordinating referrals, arranging pre-authorizations, and working with the nursing team to align appointments with patient needs.

Qualifications

• Greet patients and verify demographics to register and/or schedule.
• Coordinate appointments, referrals, and pre-authorizations as needed.
• One year of work in a medical office is preferred; medical terminology helpful.

Responsibilities

• Greet patients and register or schedule as required.
• Coordinate referrals, pre-authorizations, and reminders.
• Collect co-payments, pre-payments, and payments on account balances.
• Maintain patient confidentiality and provide excellent customer service.

Skills

Patient registration

Scheduling

Customer service

Medical terminology

Communication

Education

High school diploma

Post-secondary education helpful

Job description

Sanford Health in Eau Claire, WI is seeking a Patient Access Representative to handle registration and scheduling tasks across varied settings. You will greet patients, verify demographics, create electronic files, and explain payment obligations while maintaining accuracy and confidentiality.

The role involves collecting co-payments, coordinating referrals, arranging pre-authorizations, and working with the nursing team to align appointments with patient needs.