Patient Access & Scheduling Specialist

10000 Sanford; Eau Claire (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Eau Claire, Wisconsin, is seeking aPatient Access Representative to handle patient registration and scheduling. The role may focus on either function or both, with duties expanding by location. The PAR mentors staff and maintains confidentiality while delivering excellent service.

Shift: day, 8 hours; 40 hours weekly; compensation: $16.25–$23.00 per hour. No union position; multiple departments such as Orthopedics, Podiatry, and Rheumatology are involved.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Greet patients and verify demographics to register and/or schedule.
• Create electronic files; provide, scan, and route necessary forms and documents; collect payments.
• Educate patients and obtain signatures; handle pre-payments and payment arrangements.
• Coordinate registrations and scheduling workflows; resolve related issues and billing tasks.
• Mentor new staff and uphold confidentiality; work as part of a team or independently.

Skills

Customer service

Medical terminology

Confidentiality

Education

High school diploma or equivalent

Job description

Sanford Health in Eau Claire, Wisconsin, is seeking aPatient Access Representative to handle patient registration and scheduling. The role may focus on either function or both, with duties expanding by location. The PAR mentors staff and maintains confidentiality while delivering excellent service.

Shift: day, 8 hours; 40 hours weekly; compensation: $16.25–$23.00 per hour. No union position; multiple departments such as Orthopedics, Podiatry, and Rheumatology are involved.