Day-Shift Patient Access & Scheduling Specialist

Good Samaritan Society; Eau Claire (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Time off

Job summary

Sanford Health, located in Eau Claire, Wisconsin, is seeking a Patient Access Representative to manage patient registration and scheduling. The role involves greeting patients, verifying demographics, processing paperwork, and establishing financial responsibility alongside collecting payments.

The PAR may focus on registration or scheduling depending on the setting, and will support referrals, pre-authorizations, and coordination of care while maintaining confidentiality and patient

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology knowledge helpful; customer service skills essential.

Responsibilities

• Greet patients/residents and register them accurately or schedule appointments.
• Handle patient demographics, paperwork, and financial responsibilities.
• Collect co-payments, pre-payments, or payments on account balances.
• Coordinate referrals, pre-authorization, and interpreter services as needed.
• Assist with recall, waitlists, and provider schedules; operate multi-line telephones.

Skills

Customer service

Medical terminology

Teamwork

Communication

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health, located in Eau Claire, Wisconsin, is seeking a Patient Access Representative to manage patient registration and scheduling. The role involves greeting patients, verifying demographics, processing paperwork, and establishing financial responsibility alongside collecting payments.

The PAR may focus on registration or scheduling depending on the setting, and will support referrals, pre-authorizations, and coordination of care while maintaining confidentiality and patient