Patient Access & Scheduling Specialist

Essentia Health; Detroit Lakes (MN); On-site; USD 50,517,000 - 75,790,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer contributions

Flexible scheduling

Job summary

Essentia Health in Detroit Lakes, MN, is seeking a Patient Registration Associate to greet patients, collect demographics and financial information, verify insurance, and enter data for accurate registration and billing.

The role involves cross-training across Clinic Registration and Scheduling, handling co-pays, scheduling follow-ups, and providing cost estimates; weekend shifts occur monthly when available.

Qualifications

• Experience as Patient Access Representative or Patient Scheduler.
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification within six months.

Responsibilities

• Interviews patients to obtain demographic details and financial information.
• Obtains insurance cards and updates patient information in the medical record.
• Collects co-pays and reconciles cash drawer; reports deposits for revenue accuracy.
• Maintains work queues and provides high-level customer service.
• Answers calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes equipment and restocks supplies; performs other clerical duties.

Skills

Patient Access

Customer Service

Communication

Job description

Essentia Health in Detroit Lakes, MN, is seeking a Patient Registration Associate to greet patients, collect demographics and financial information, verify insurance, and enter data for accurate registration and billing.

The role involves cross-training across Clinic Registration and Scheduling, handling co-pays, scheduling follow-ups, and providing cost estimates; weekend shifts occur monthly when available.