Patient Access & Scheduling Specialist

PRISM Vision Group; Columbia (MD); On-site; USD 25,000 - 44,000; Full time

Job summary

PRISM Vision Group, a partner practice of Retina Group of Washington, is seeking a Patient Services Representative in Columbia, MD. The role handles patient access, scheduling, registration, and financial counseling to ensure a seamless care journey.

Hours are full-time, non-exempt with a schedule 7:30am-5pm, Monday–Friday. Compensation ranges from $18.50 to $31.89 per hour, commensurate with experience and qualifications.

Qualifications

• High School Graduate or GED.
• 2+ years experience in a patient-facing healthcare function or other customer service function preferred.
• Bi-Lingual a plus.

Responsibilities

• Schedule and complete full registration for appointments with attention to policies and accuracy.
• Initiate pre-registration and verify demographic and insurance information on the chart.
• Verify insurance, benefits and referral information.
• Obtain ID and insurance cards and validate patient identity prior to services.
• Adhere to HIPAA standards and protect patient privacy.
• Ensure smooth patient flow through the clinical care process.

Skills

Verbal communication

Written communication

Critical thinking

Customer service

Cash handling

Interpersonal skills

Bilingual

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

PRISM Vision Group, a partner practice of Retina Group of Washington, is seeking a Patient Services Representative in Columbia, MD. The role handles patient access, scheduling, registration, and financial counseling to ensure a seamless care journey.

Hours are full-time, non-exempt with a schedule 7:30am-5pm, Monday–Friday. Compensation ranges from $18.50 to $31.89 per hour, commensurate with experience and qualifications.