Patient Access & Scheduling Specialist

Us Oncology Inc; Leesburg (VA); On-site; USD 25,000 - 44,000; Full time

Job summary

Retina Group of Washington, a PRISM Vision Group Partner Practice, in Leesburg, VA, is hiring a Patient Services Representative to manage patient access and scheduling. The role emphasizes accurate registration, insurance verification, and HIPAA-compliant interactions.

The PSR supports patients from first contact through follow-up, coordinating visits and providing upfront financial counseling. Candidates should have strong English communication and customer service skills.

Qualifications

• Education: High School Graduate or GED.
• Experience: 2+ years in a patient-facing healthcare function or other customer service function preferred.

Responsibilities

• Schedule and complete full registration for appointments with attention to policy compliance.
• Initiate pre-registration and ensure demographic and insurance data is up to date.
• Verify insurance information, benefits, and referrals.

Skills

Verbal and written English

Critical thinking

Analytical skills

Troubleshooting

Customer service

Interpersonal skills

Teamwork

HIPAA/compliance awareness

Cash handling

Computer literacy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Multiple systems

Job description

Retina Group of Washington, a PRISM Vision Group Partner Practice, in Leesburg, VA, is hiring a Patient Services Representative to manage patient access and scheduling. The role emphasizes accurate registration, insurance verification, and HIPAA-compliant interactions.

The PSR supports patients from first contact through follow-up, coordinating visits and providing upfront financial counseling. Candidates should have strong English communication and customer service skills.