Patient Access & Scheduling Specialist

Methodist Health System; Colleyville (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Methodist Health System is seeking a Patient Representative to greet and schedule patients, register them in the computer system, and determine their insurance benefits. This role serves as a liaison between patients and clinical support staff in the Patient Care Facility.

The ideal candidate has strong front-office skills, knowledge of medical terminology, and experience with medical management software. You will work Monday through Friday from 7:30 to 16:30 in a fast-paced environment.

Qualifications

• Knowledge of front office procedures and medical terminology.
• Excellent grammar and spelling.
• Knowledge in operation of medical office technology systems.
• Ability to greet patients and answer the telephone in a pleasant and helpful manner.
• Ability to read, understand, and follow oral and written instruction.
• Previous two years in a front office using medical management software preferred.
• Typing or data entry at 40 wpm experience.

Responsibilities

• Maintains strictest confidentiality.
• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Assists patients with ambulatory difficulties. Follows office scheduling policies.
• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Skills

Front office

Medical terminology

Customer service

Phone communication

Data entry

Typing 40 wpm

Education

High school diploma

Tools

Medical management software

Job description

Methodist Health System is seeking a Patient Representative to greet and schedule patients, register them in the computer system, and determine their insurance benefits. This role serves as a liaison between patients and clinical support staff in the Patient Care Facility.

The ideal candidate has strong front-office skills, knowledge of medical terminology, and experience with medical management software. You will work Monday through Friday from 7:30 to 16:30 in a fast-paced environment.