Patient Access & Scheduling Specialist

University of Virginia; Charlottesville (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

University of Virginia is seeking a detail-oriented Patient Access role focused on answering calls, scheduling visits, and registering patients. You will assist families in person or by phone, providing necessary tools for clinical and revenue cycle teams to enhance the patient experience.

Responsibilities include following SOPs, maintaining privacy, load and verify patient info, and ensuring referrals and insurance data are correctly attached to appointments.

Qualifications

• Customer service experience preferred.
• Ability to handle calls and schedule appointments.
• Professional written and verbal communication skills.

Responsibilities

• Answer patient and referring provider calls and schedule appointments.
• Register patients and verify insurance information.
• Provide patients with paper and electronic tools for care and scheduling.
• Maintain accurate documentation and ensure privacy during interactions.
• Follow SOPs and meet scheduling metrics.

Skills

Customer service

Scheduling

Phone support

Education

High School diploma

Job description

University of Virginia is seeking a detail-oriented Patient Access role focused on answering calls, scheduling visits, and registering patients. You will assist families in person or by phone, providing necessary tools for clinical and revenue cycle teams to enhance the patient experience.

Responsibilities include following SOPs, maintaining privacy, load and verify patient info, and ensuring referrals and insurance data are correctly attached to appointments.