Patient Access & Scheduling Specialist

Atrium Health; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Atrium Health is seeking a dedicated registration professional to pre-register and register patients for admission, partial hospitalization, and outpatient services. You will verify insurance coverage and obtain necessary authorizations to ensure smooth patient flow.

The role requires attention to detail, accurate data entry at about 40 words per minute, and strong communication with patients and hospital staff. Customer service skills are essential in a fast-paced environment.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Typing speed of 40 wpm and accuracy required.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.

Responsibilities

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that require authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Communication skills

Customer service skills

Attention to detail

Typing 40 wpm

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Atrium Health is seeking a dedicated registration professional to pre-register and register patients for admission, partial hospitalization, and outpatient services. You will verify insurance coverage and obtain necessary authorizations to ensure smooth patient flow.

The role requires attention to detail, accurate data entry at about 40 words per minute, and strong communication with patients and hospital staff. Customer service skills are essential in a fast-paced environment.